Spa Etiquette

To get the most benefit from a visit to Treasure Spa all guests are requested to follow these guidelines:

• It is vital to inform spa reception prior to treatment if you have any pre-existing medical conditions or health concerns including pregnancy and chronic illness

• If you feel uncomfortable at any time during your treatment immediately ask the therapist to stop and inform reception of the issue

• At all times respect the privacy of fellow guests

• Keep noise to a minimum

• Please give at least 24 hours notice to cancel booking or reschedule

• Switch off phones and other electronic devices in spa rooms

• Whenever possible leave jewellery, gadgets and valuable items at home

• Refrain from smoking within spa or immediate environment

• Alcohol consumption is not permitted in spa and intoxicated guests may be refused treatment

• Please anticipate and make time for delays due to traffic especially if your treatment is scheduled during peak times and coming by taxi

Unfortunately if arriving more than 15 minutes late reservation may be cancelled or treatment time reduced.
This is to maintain the timings of other reservations and is subject to the discretion of spa reception.

Reservations In Advance:

Please remember to reconfirm your booking the day before your visit by email or telephone.
To maximise your treatment time arrive and inform reception 15 minutes before the start time of your program.